{"id":2037,"date":"2026-08-16T13:32:30","date_gmt":"2026-08-16T13:32:30","guid":{"rendered":"https:\/\/cloudandcottage.com\/?page_id=2037"},"modified":"2026-08-16T13:34:16","modified_gmt":"2026-08-16T13:34:16","slug":"privacy-policy-latest","status":"publish","type":"page","link":"https:\/\/cloudandcottage.com\/?page_id=2037","title":{"rendered":"Privacy Policy latest"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2037\" class=\"elementor elementor-2037\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71d7f8d e-flex e-con-boxed e-con e-parent\" data-id=\"71d7f8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa66277 elementor-widget elementor-widget-html\" data-id=\"aa66277\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"cc-privacy-policy\">\r\n  <h1>Privacy Policy<\/h1>\r\n\r\n  <h2>1. General Provisions<\/h2>\r\n  <p>This Privacy Policy explains how SM Online Group O\u00dc (\"we,\" \"us,\" \"our\"), operating the online store Cloud &amp; Cottage (the \"Store\"), collects, uses, discloses, and protects the personal data of individuals who visit our website or purchase our products, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Estonian law.<\/p>\r\n  <p><strong>Data Controller:<\/strong><br>\r\n  SM Online Group O\u00dc<br>\r\n  Registry number: 14498423<br>\r\n  Address: R\u00e4hni tee 4, Kloogaranna, Estonia<br>\r\n  Email: <a href=\"mailto:info@cloudandcottage.com\">info@cloudandcottage.com<\/a><br>\r\n  Phone: +372 56807724<\/p>\r\n\r\n  <h2>2. What Personal Data We Collect<\/h2>\r\n  <p>Depending on how you interact with our Store, we may collect:<\/p>\r\n\r\n  <p><strong>When you place an order:<\/strong><\/p>\r\n  <ul>\r\n    <li>Full name<\/li>\r\n    <li>Delivery and billing address<\/li>\r\n    <li>Email address<\/li>\r\n    <li>Phone number<\/li>\r\n    <li>Order details and purchase history<\/li>\r\n    <li>Payment information (processed by our payment provider \u2014 we do not store full card details)<\/li>\r\n  <\/ul>\r\n\r\n  <p><strong>When you contact us:<\/strong><\/p>\r\n  <ul>\r\n    <li>Name, email address, and the content of your message<\/li>\r\n  <\/ul>\r\n\r\n  <p><strong>Automatically, when you browse our website:<\/strong><\/p>\r\n  <ul>\r\n    <li>IP address<\/li>\r\n    <li>Browser and device information<\/li>\r\n    <li>Pages visited, time spent, and click behaviour (via cookies\/analytics tools)<\/li>\r\n  <\/ul>\r\n\r\n  <p><strong>If you subscribe to our newsletter:<\/strong><\/p>\r\n  <ul>\r\n    <li>Email address, and name if provided<\/li>\r\n  <\/ul>\r\n\r\n  <h2>3. Purpose and Legal Basis for Processing<\/h2>\r\n  <p>We process your personal data for the following purposes:<\/p>\r\n  <table style=\"width:100%; border-collapse: collapse;\" border=\"1\" cellpadding=\"8\">\r\n    <thead>\r\n      <tr>\r\n        <th style=\"text-align:left;\">Purpose<\/th>\r\n        <th style=\"text-align:left;\">Legal Basis<\/th>\r\n      <\/tr>\r\n    <\/thead>\r\n    <tbody>\r\n      <tr><td>Processing and fulfilling your order<\/td><td>Performance of a contract (Art. 6(1)(b) GDPR)<\/td><\/tr>\r\n      <tr><td>Issuing invoices and accounting records<\/td><td>Legal obligation (Art. 6(1)(c) GDPR)<\/td><\/tr>\r\n      <tr><td>Responding to customer inquiries<\/td><td>Legitimate interest \/ contract<\/td><\/tr>\r\n      <tr><td>Sending marketing emails or newsletters<\/td><td>Consent (Art. 6(1)(a) GDPR)<\/td><\/tr>\r\n      <tr><td>Website analytics and improving our Store<\/td><td>Legitimate interest \/ consent (for cookies)<\/td><\/tr>\r\n      <tr><td>Preventing fraud and ensuring security<\/td><td>Legitimate interest (Art. 6(1)(f) GDPR)<\/td><\/tr>\r\n    <\/tbody>\r\n  <\/table>\r\n\r\n  <h2>4. Who We Share Your Data With<\/h2>\r\n  <p>We share personal data only with trusted third parties who help us operate the Store, including:<\/p>\r\n  <ul>\r\n    <li><strong>Payment provider:<\/strong> Montonio<\/li>\r\n    <li><strong>Delivery\/courier partner:<\/strong> Omniva \/ DPD \/ SmartPosti<\/li>\r\n    <li><strong>Email\/marketing platform:<\/strong> Mailchimp<\/li>\r\n    <li><strong>Analytics tools:<\/strong> Google Analytics \/ Meta Pixel<\/li>\r\n  <\/ul>\r\n  <p>We do not sell your personal data to third parties. Some of these providers may process data outside the EU\/EEA; in such cases we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).<\/p>\r\n\r\n  <h2>5. How Long We Keep Your Data<\/h2>\r\n  <ul>\r\n    <li><strong>Order and invoice data:<\/strong> retained for 7 years, as required by Estonian accounting law.<\/li>\r\n    <li><strong>Account data:<\/strong> retained for as long as your account is active, or until you request deletion.<\/li>\r\n    <li><strong>Marketing consent\/newsletter data:<\/strong> retained until you unsubscribe.<\/li>\r\n    <li><strong>Website analytics data:<\/strong> retained according to the relevant tool's default retention settings (typically 14\u201326 months).<\/li>\r\n  <\/ul>\r\n\r\n  <h2>6. Cookies<\/h2>\r\n  <p>Our website uses cookies to ensure core functionality, remember your preferences, and understand how visitors use our Store.<\/p>\r\n  <p><strong>Types of cookies we use:<\/strong><\/p>\r\n  <ul>\r\n    <li><strong>Necessary cookies<\/strong> \u2014 required for the website and shopping cart to function<\/li>\r\n    <li><strong>Analytics cookies<\/strong> \u2014 help us understand visitor behaviour (e.g. Google Analytics)<\/li>\r\n    <li><strong>Marketing cookies<\/strong> \u2014 used for advertising purposes, if applicable<\/li>\r\n  <\/ul>\r\n  <p>You can manage or withdraw your cookie consent at any time via the cookie banner on our website or through your browser settings.<\/p>\r\n\r\n  <h2>7. Your Rights<\/h2>\r\n  <p>Under the GDPR, you have the right to:<\/p>\r\n  <ul>\r\n    <li><strong>Access<\/strong> the personal data we hold about you<\/li>\r\n    <li><strong>Rectify<\/strong> inaccurate or incomplete data<\/li>\r\n    <li><strong>Erase<\/strong> your data (\"right to be forgotten\"), where applicable<\/li>\r\n    <li><strong>Restrict<\/strong> processing of your data<\/li>\r\n    <li><strong>Object<\/strong> to processing based on legitimate interest or direct marketing<\/li>\r\n    <li><strong>Data portability<\/strong> \u2014 receive your data in a structured, machine-readable format<\/li>\r\n    <li><strong>Withdraw consent<\/strong> at any time, where processing is based on consent<\/li>\r\n  <\/ul>\r\n  <p>To exercise any of these rights, contact us at <a href=\"mailto:info@cloudandcottage.com\">info@cloudandcottage.com<\/a>. We will respond within one month, as required by law.<\/p>\r\n  <p>You also have the right to lodge a complaint with the <strong>Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)<\/strong> at <a href=\"https:\/\/www.aki.ee\" target=\"_blank\" rel=\"noopener\">www.aki.ee<\/a> if you believe your data has been processed unlawfully.<\/p>\r\n\r\n  <h2>8. Data Security<\/h2>\r\n  <p>We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration, including secure (HTTPS) connections, restricted access to personal data, and secure payment processing through certified third-party providers.<\/p>\r\n\r\n  <h2>9. Children's Privacy<\/h2>\r\n  <p>Our Store is not directed at children under the age of 16. We do not knowingly collect personal data from children.<\/p>\r\n\r\n  <h2>10. Changes to This Privacy Policy<\/h2>\r\n  <p>We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.<\/p>\r\n\r\n  <h2>11. Contact Us<\/h2>\r\n  <p>If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:<\/p>\r\n  <p><strong>SM Online Group O\u00dc<\/strong><br>\r\n  R\u00e4hni tee 4, Kloogaranna, Estonia<br>\r\n  Email: <a href=\"mailto:info@cloudandcottage.com\">info@cloudandcottage.com<\/a><\/p>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy 1. General Provisions This Privacy Policy explains how SM Online Group O\u00dc (&#8220;we,&#8221; &#8220;us,&#8221; &#8220;our&#8221;), operating the online store Cloud &amp; Cottage (the &#8220;Store&#8221;), collects, uses, discloses, and protects the personal data of individuals who visit our website or purchase our products, in accordance with the EU General Data Protection Regulation (GDPR) and<\/p>\n<div class=\"klb-readmore post-buttons\"><a class=\"button variant-black\" href=\"https:\/\/cloudandcottage.com\/?page_id=2037\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2037","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=\/wp\/v2\/pages\/2037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2037"}],"version-history":[{"count":4,"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=\/wp\/v2\/pages\/2037\/revisions"}],"predecessor-version":[{"id":2041,"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=\/wp\/v2\/pages\/2037\/revisions\/2041"}],"wp:attachment":[{"href":"https:\/\/cloudandcottage.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}